What to anticipate – Unbiased Banker


Illustration by Maïté Franchi

With instructional periods on scorching‑button points, inspirational audio system and useful networking alternatives, ICBA LIVE is the best neighborhood banking occasion within the nation. Right here’s a sneak peek of what to anticipate from the occasion, held this yr from March 12–16 in Honolulu.

3 methods ICBA LIVE will assist your neighborhood financial institution’s 2023 plans

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To see the complete ICBA LIVE agenda, together with training periods, or to register, go to icba.org/stay

Every year, ICBA LIVE delivers a variety of training and networking alternatives for neighborhood banks. However in immediately’s panorama, these advantages are amplified.

“Should you take a look at LIVE’s training tracks, they’re actually targeted on what continues to bubble to the highest as the most popular points for our bankers,” says Lindsay LaNore, group government vp and chief studying and expertise officer at ICBA. “Everybody leaves the occasion with new data in hand to place into motion again at their financial institution.”

Happening in Honolulu from March 12–16, 2023, ICBA LIVE supplies concrete advantages to neighborhood banks in three necessary methods:

1. New connections.

Attendees constantly level to the benefit of convening with their counterparts from across the U.S. By means of receptions, banker roundtables and hallway conversations, new relationships develop and result in product suggestions, program finest practices and new concepts.

“The place else to fulfill different bankers than the best neighborhood banking occasion within the nation?” LaNore says. “When you make that connection, it does foster even deeper networks with different banks throughout the nation.”

2. Private and employees information.

Tailor-made to the highest priorities of neighborhood bankers, the academic programming at LIVE speaks to urgent matters resembling workforce improvement, regulation and danger, and digital transformation and innovation. With greater than 70 periods scheduled, neighborhood bankers may have the chance to dive deep into detailed matters in 50-minute slots. For many who need to match extra in, new this yr are quick-hit, 25-minute briefings of need-to-know data. As well as, the ThinkTECH All-Star Showcase (sidebar beneath) and Expo will introduce bankers to the latest expertise options supporting neighborhood banks.

“You possibly can count on to listen to from bankers themselves,” LaNore says. “We ’re going to inform the tales of your friends coping with these present matters and totally different points throughout the {industry}.”

3. Backside-line advantages.

Investing in coaching alternatives like these at LIVE has confirmed constructive results on financials. In reality, a survey from the Affiliation for Expertise Improvement discovered that organizations that provide complete coaching packages have 218% increased revenue per worker than corporations with out it and a 24% increased revenue margin than people who spend much less on coaching.

“The higher we’re vested in traits coming down the way in which, the extra we’re ready for elevated productiveness, increased return on funding and better revenue margins,” LaNore says. “I believe you see that by actively investing in your participation and your attendance at ICBA LIVE.”

With these advantages in thoughts, what ought to neighborhood bankers do to profit from their LIVE expertise? In accordance with LaNore, it’s about staying thoughtfully engaged and making use of the teachings discovered in new methods.

“Considered one of my largest items of recommendation is to be current,” she says. “Spend that point taking your notes, digesting the knowledge and making a plan to switch that information again to your financial institution.”

2023 audio system

Jessica Kriegel

Jessica Kriegel

For Jessica Kriegel, with regards to worker retention, achievement wins over engagement each time.

“Engagement is not only about liking your job, it’s all about productiveness—whether or not staff are in a position to give attention to the duty at hand,” says Kriegel, who’s chief scientist of office tradition for consultancy agency Tradition Companions. “However an obsession with productiveness results in burnout, which ends up in attrition, which all of us have seen has led to the Nice Resignation.”

In accordance with Kriegel, the time period “worker engagement” was invented within the Nineties to broaden the normal measurement of job satisfaction, but it surely usually left which means and goal out of the equation.

A more practical and sustainable approach of managing worker sentiment, she says, is to give attention to worker achievement. Are staff totally in a position to develop character and talents inside their careers on the group? Is their goal aligned with the group’s goal? How can leaders overcome boundaries to achievement resembling energy dynamics and misplaced competitors?

In her function, Kriegel makes use of this method to assist nationwide and international organizations within the finance, expertise, actual property and healthcare industries create intentional cultures that speed up efficiency. In a banking area, you possibly can leverage this to drive true motivation at each stage.

“The extra which means and goal staff discover of their jobs, the extra fulfilled they’re,” she says.

Jessica Kriegel will focus on her “Tradition Equation,” a examined mannequin the place technique and tradition are mixed to ship constant outcomes from staff, through the common session on Wednesday, March 15.

Alex Sheen

Alex Sheen

Alex Sheen desires to encourage others to turn into higher at sticking to the commitments they make.

“It looks as if lots of people don’t preserve their guarantees anymore,” says Sheen, founding father of nonprofit As a result of I Stated I Would. “It was {that a} handshake meant one thing. And take into consideration the guarantees we even make to ourselves, about our well being, household or work, that always go unfulfilled.”

The goal of As a result of I Stated I Would is to assist individuals construct resiliency abilities and develop character to be able to honor guarantees. The nonprofit conducts packages at correctional services, together with juvenile detention facilities, and likewise runs after-school chapter packages at excessive faculties.

Every faculty chapter holds month-to-month workshops specializing in character improvement in addition to social and emotional abilities. As well as, chapter members handle wants of their native communities by way of initiatives resembling literacy for youth, neighborhood beautification, social connectedness, meals insecurity and take care of most cancers sufferers present process chemo remedies.

As a result of I Stated I Would additionally lately acquired property for a summer season camp for younger individuals who have been abused, are experiencing suicidal ideation or are in bereavement. The nonprofit is working with faculty counselors to determine potential scholarship recipients.

See Alex Sheen through the common session on Wednesday, March 15.

Colin Coggins & Garrett Brown

Colin Coggins & Garrett Brown

“The best salespeople on the planet will not be who individuals consider after they consider the phrase ‘gross sales,’” says Colin Coggins. “In actuality, these individuals are not overly gregarious, however they’re self-aware. If one thing they’re saying to a prospect doesn’t land, they’re in a position to course-correct.”

Coggins, who cofounded Agency18 with Garrett Brown to assist mission-driven organizations enhance their staff’ management and gross sales abilities, notes that gross sales abilities are necessary even in a management function that has nothing to do with precise gross sales. He says a versatile and genuine method like he describes above differentiates really nice leaders from those that faux to be somebody they’re not, even when it’s unintentional.

“They’re attempting to be no matter model of themselves they suppose goes to achieve success,” Coggins says. “They don’t suppose they are often their genuine self to do the job, however the reverse is definitely true.”

Brown agrees that the typical chief focuses strictly on the mechanics of their job: constructing rapport, overcoming goals, asking for the shut and even being an energetic listener. Whereas these necessities are necessary, essentially the most profitable leaders focus most on being genuine.

“Should you give attention to the mindset and never simply the blocking and tackling of the way to promote [or persuade], you come throughout otherwise,” Brown says. “You’re truly somebody who’s within the individual, cares about them and genuinely desires to assist them.”

Colin Coggins and Garrett Brown will focus on their modern method to management through the common session on Tuesday, March 14. Their e book, The Unsold Mindset, is out now.

—Katie Kuehner-Hebert

LIVE unique: ThinkTECH All-Star Showcase

Over the previous 4 years, greater than 40 fintechs have made their approach by way of ICBA’s ThinkTECH Accelerator program. Since then, their product choices have advanced to fulfill new wants. This yr, ICBA LIVE attendees can be taught the place these modern corporations stand immediately.

“We’ve heard the need from bankers for us to convey again among the corporations which have been in our Accelerator,” explains Charles Potts, government vp and chief innovation officer at ICBA. “The good factor about bringing our all-stars collectively is the flexibility for our bankers to see the profitable deployments of those options.”

The 2-hour ThinkTECH All-Star Showcase on March 12 will likely be in two elements. Within the fast-pitch portion of this system, corporations will current their merchandise in rapid-fire demonstrations. Then, the panel dialogue, facilitated by neighborhood bankers, will highlight a unique set of fintechs and drill into particular person financial institution experiences.

“Nothing breeds success like success,” says Potts. “For a lot of of those corporations, the roadmap has already been recognized by bankers who’ve put options in place. Having some mature alumni corporations there provides our bankers a greater alternative to grasp how they’ve gone to market.”

A lū‘au at LIVE

On the ultimate evening of ICBA LIVE 2023, attendees are invited to interact in a Hawaiian lū‘au. What does that entail, precisely?

A 200-year Hawaiian custom, lū‘aus mark particular events—birthdays, graduations or occasions like LIVE—with meals, music and dancing. Fashionable lū‘au meals embody poi, kālua pig and laulau.

Be part of us for this particular occasion to have a good time our host state’s stunning tradition, with another alternative to light up the nice conversations and camaraderie shared in paradise!

Don’t miss the ICBA LIVE Expo

There’s a lot to expertise on this yr’s Expo—you’ll see one thing new each time you go to. At this occasion, you possibly can join with industry-leading innovators and study options which can be serving to neighborhood banks thrive.

Different highlights embody:

  • Whiteboarding with Consultants: 20-minute expert-led discussions on numerous banking options
  • Mad Sprint for Money: a possibility to win money and prizes whereas enjoying Plinko
  • Quite a lot of meals and beverage, together with espresso and gentle drinks, a “Style of Hawaii” lunch sampler and snacks lining the aisles
  • Palms-on Hawaiian actions: Make your personal lei po’o (a crown of flowers), and revel in recent pineapple or a smoothie to get into the Hawaiian spirit
  • Prize Occasion: A group of prizes will likely be awarded through the last half-hour of the Expo. It’s a must to be current to win, so don’t miss a second of the enjoyable!

Expo hours

Sunday, March 12
10:30 a.m. – 2 p.m.
4:30 p.m. – 6:30 p.m. (welcome reception)
Monday, March 13
9:30 a.m. – 1:15 p.m.


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