Kino Servín on the roles that led him to his present work, his love of languages, and the way he seems like he will be his genuine self at HealthSherpa


HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which might be crucial to our tradition and work. We’re excited to function our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the way in which as much as their tenure and development. On this put up, hear from Agent Assist Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he exhibits up as his genuine self, and his love for languages.


Previously I labored for a grassroots group that related Californians to inexpensive well being care. When I discovered the job at HealthSherpa, it was a chance to return to working with the Inexpensive Care Act (ACA) and serving to individuals make higher selections about their healthcare. At HealthSherpa I assist customers discover educated brokers and guarantee brokers can present shopper help – solely this time, in a nationwide setting.

I come from a predominantly Latino neighborhood; numerous of us in the neighborhood don’t converse English or have entry to assets in regards to the ACA. HealthSherpa actually makes a distinction for these communities.


Most significantly, it permits me to be my most genuine self. I’ve an image of my accomplice & little brother as my work profile image on Slack. It helps begin the dialog with different individuals – who am I personally, and who’re the individuals on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. After I speak to individuals right here who’re concerned with studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely concerned with desirous to know extra about me and my life. It’s this sort of tradition that has made me really feel extra snug right here than I’ve in some other job.


I’m arising on three years at HealthSherpa and we’re about to enter what will probably be my third Open Enrollment Interval (OEP). I’ve completed a whole lot of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that in the end assist insurance coverage brokers determine what information they want with the intention to excel of their work.

Total, I’m most happy with having helped develop a powerful information base for brokers through the years I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you just’ll discover at HealthSherpa. To look again and take into consideration what I’ve completed right here – it’s eye-opening, in a great way. It makes me assume, “Wow, that is what we’ve been capable of accomplish; that is how I’ve grown.”


  • Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it will possibly really feel daunting, particularly in an interview, to return out of your shell. However that’s essential to standing out.
  • When you’re right here, I’d strongly advocate you embrace the unknown. You may need a baseline thought of what the ACA is, however as you dive deeper, there’ll at all times be some ingredient of the ACA that you just’ll encounter, and also you gained’t acknowledge or perceive it straight away. These are alternatives to study one thing new, and your workforce will assist you determine it out. It’s crucial to help one another in our work, in order that we will additional deepen our information base.


I like practising languages and translating for people in several methods. I’ve love each for the languages themselves, and in addition the training and acquisition of language expertise. For me, studying languages is about attending to know individuals and their environments. It’s a ability, nevertheless it’s additionally a solution to study extra in regards to the world.

I’m bilingual in Spanish and English and in addition realized Japanese as a baby. Later in life, I studied French and German as nicely. I really feel like I can’t fairly name myself a polyglot, however at residence there are phrases, phrases, and entire sentences in Japanese or Spanish although we primarily converse English- it’s a little bit of a whirlwind.


Wish to work with Kino and the remainder of our phenomenal workforce? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!


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