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Dvara Analysis Weblog | Asserting Name for Proposal – Voice of Aggrieved Prospects (VoAC)



Dvara Analysis has established itself as a thought chief within the realm of buyer safety in monetary companies, knowledge safety and digital monetary companies. Dvara Analysis has additionally been a relentless advocate for improved buyer safety in monetary companies, significantly these focusing on low-income households. By way of the Buyer Safety Program (CPP), housed inside the Centre for Buyer Safety (CCP) horizontal, we intention to design and advocate for merchandise and interventions via which digital monetary companies (DFS) can meet the wants of poor, rural and ladies prospects the place they’re, relatively than ready for them to attain greater ranges of economic literacy or consciousness. The CPP is predicted to enhance entry to and utilization of DFS by enhancing prospects’ belief in DFS suppliers.

The Centre is saying a name for proposals for the Voice of the Aggrieved Buyer (VoAC) mission, underneath the auspices of CPP. The Centre invitations Shopper Teams, Self-Regulatory Organisations (SRO), business associations, Monetary Service Suppliers (FSPs) together with digital FSPs, DFS brokers and enterprise correspondents, monetary planners/advisors, investigative journalists, institutional and impartial academicians, analysis establishments/think-tanks and students to submit proposals to doc genuine experiences of consumers, within the context of digital monetary companies and buyer safety. Experiences can vary from sudden and sub-optimal to unfair and violative. Particular consideration shall be given to research with a concentrate on poor and ladies prospects along with different susceptible teams. The physique of labor we hope to create underneath the VoAC is predicted to delve into and showcase the experiences of Indian low-income and ladies shoppers with monetary companies i.e. nature of interplay, grievance areas, what works and what doesn’t. These tales shall be harvested in a wide range of codecs together with however not restricted to qualitative surveys, focus group discussions, in-depth particular person interviews, discipline diaries, and video documentaries.

Please refer the VoAC Request for Proposal (RFP) (obtain), for additional particulars. Potential candidates might want to submit an software type (obtain) together with the supporting price range file (obtain) to the next tackle: ccp@dvara.com , no later than April 30th, 2022.




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