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Celigo Makes use of SAP Litmos Coaching to Improve Product Adoption and Speed up ROI

We’re all the time completely satisfied to advertise buyer successes right here at SAP Litmos and this newest story is a robust one, particularly for those who’re trying to be taught extra about integration with Salesforce and customized integration(s) through an API.

However earlier than we go additional, along with this weblog (which is a shortened model of the total story), you are able to do any of the next for much more data and insights:

Please meet Celigo, SAP Litmos buyer and SAP associate

Celigo is the main enterprise-wide Integration Platform as a Service (iPaaS) supplier for the mid-market. Named a G2 Greatest Software program for 2021, Celigo permits breakaway progress, managed price administration, and superior buyer experiences by guaranteeing that each course of – at any stage of the group – may be automated in essentially the most optimum approach. Celigo’s mission is to make automation so simple as doable by enabling anybody within the enterprise to construct or deploy integrations.

Earlier than having an on-demand international studying resolution, Celigo’s inside sources have been at capability making an attempt to fulfill the coaching calls for of their international customers. Material specialists spent hours instructing all customers the ins-and-outs of their product. Celigo noticed a chance to automate and scale operations with the assistance of an LMS like SAP Litmos Coaching.

As an integration firm, Celigo was excited to seek out an LMS that had open APIs, in addition to customary and customizable fields for integration builds. This enables Celigo to make use of their very own integration platform to leverage knowledge from SAP Litmos Coaching, combination that knowledge with intel from different options, automate data sharing, and push that knowledge throughout a number of programs.

Integrating SAP Litmos and Salesforce

Leveraging the Salesforce package deal, Celigo was in a position to instantly get key analytics and knowledge they wanted to start out sharing learner engagement throughout the totally different programs. Moreover, Celigo has been in a position to complement the prebuilt, out-of-the-box resolution supplied by SAP Litmos with 20+ customized integrations to automate key actions.

For instance, companions mechanically obtain an e-mail through Salesforce with a direct hyperlink to their distinctive certification and an attachment with a digital badge as soon as they go an examination. Additionally, as soon as a contract receives ultimate approval, clients are mechanically assigned their prerequisite and studying programs through the combination. This has enhanced the client’s expertise by offering rapid and frictionless entry to their onboarding coaching programs which permits them to kickstart their implementation course of. Since Celigo has a big suite of product choices, the combination between SAP Litmos Coaching and Salesforce eradicated any doable errors that might have been made because of the guide work that was concerned with enrolling customers into programs.

The facility of customized LMS integrations

Along with Salesforce, Celigo has been in a position to leverage SAP Litmos’ open APIs to construct out customized integrations into their CRM device, which has saved 40+ hours of guide work per week. In addition they estimated a value financial savings of $1.8M within the first 18-months primarily based on what number of reside coaching sources weren’t wanted because of the on-demand coaching the College supplied to their international person base. Additionally, by creatively utilizing SAP Litmos knowledge, they’ve helped floor leads for the gross sales group and supplied their Buyer Success group with actionable insights right into a buyer’s onboarding and implementation progress.

Celigo famous that in addition they selected SAP Litmos Coaching as their resolution due to the reporting, analytics, and gamification (badging and certificates). Along with the entire options they beloved, they expressed {that a} huge issue was how wonderful their SAP Litmos Account Govt was to work with!

Greater international resolution adoption and ROI

Intending to extend product adoption and speed up ROI by offering on-demand studying content material obtainable globally, Celigo makes their college obtainable to all workers, prospects, clients, and companions. With greater than 2,000  energetic international month-to-month customers and 4 core directors, the group at Celigo makes use of a lot of the SAP Litmos Coaching options obtainable to them to assist meet their targets.

Celigo cited spectacular statistics of their first 12 months utilizing SAP Litmos Coaching, proving the worth of automating their studying processes. The educational group launched SAP Litmos Coaching in April 2020 and by finish of that 12 months, they noticed 13k+ programs and 1300+ certifications achieved. By the top of Q1 2022, that they had already achieved 63K+ programs and 6500+ certifications. As of now, they  have 1600+ energetic programs and 115+ Studying Paths for consumption.

Along with creating a whole bunch of their very own proprietary programs and content material items, Celigo College additionally permits all learners to make the most of the SAP Litmos Coaching Content material off-the-shelf programs.

Please learn the total success story right here or watch a fast video overview. There’s additionally a downloadable PDF obtainable so that you can see and/or share in a pleasant, formatted model.



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